FAQ

Why does my Laser Portable 2.0 shut down when connected to power

If your Laser Portable 2.0 device shuts down even when connected to an external power supply, follow these steps:

  1. Check the battery switch – Make sure the battery switch is turned on. The device will not charge or run if it’s in the off position.
  2. Inspect all connections – Ensure that the charger and all power cords are securely connected.
  3. Still not working? – If the issue continues, the charger may be faulty. Please contact your local distributor for further assistance or to arrange a replacement.